10 may
2007
Midland Expands Customer Service
With Addition of Gordon, Santangelo
Skokie,
ILMidland Manufacturing, the global leader in railroad
tank car safety valves and equipment and a division of
OPW Fluid Transfer Group, announces the appointment of
Erica Gordon and Michael Santangelo as Customer Service
Representatives. In their new roles, Santangelo and Gordon
will be responsible for handling order entry, expediting
and quotations for Midland customers.
���With this expansion of Midland���s
Customer Service Department, our customers should see
immediate results with one-on-one attention,��� said
Kevin Cook, Vice President of Sales & Marketing
for Midland Manufacturing. ���At Midland, our customers
are very important to us and it���s imperative that each
and every order be filled properly and quickly. The addition
of Erica and Michael will ensure that our customers are
taken care of through the entire process.���
Gordon moves into a full-time
customer service position with Midland after working
part-time for the company for the past three months.
Prior to coming to Midland, she was a control clerk/supervisor
for the Hyatt Regency O���Hare Hotel in Rosemont, IL.
Prior to that, she had worked for Hyatt Hotels & Resorts
in Omaha, NE. Santangelo comes to Midland after spending
the previous four-plus years as a customer service
representative with AM/PM Premium Car Carrier Company.
Before that, he was a dispatcher/customer service representative
for O���Hare/Midway Limousine Co.
For more information, please
contact your local Midland representative or Kevin
Cook, Vice President of Sales & Marketing,
at (847) 677-0333.
Midland specializes in products used on pressure and
general purpose rail tank cars, chemical cargo tanks
and ISO containers for the safe handling of toxic materials,
chemicals, and food products: bottom and top loading/unloading
valves, pressure relief valves, level gauge devices,
and monitoring equipment. Midland is part of The OPW
Fluid Transfer Group, that specializes in the safe handling
and transfer of hazardous liquids and dry bulk commodities
in critical applications such as gasoline, ethanol, diesel,
chlorine, chlor-alkali products, LPG, acids, cement,
flour and starch, among others. For more information
visit www.midlandmfg.net.
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